Support
Questions about SchwizKey? Send me an email.
Response time
I read every message myself and reply as quickly as I can. I cannot promise a fixed response time.
Frequently asked questions
How do I activate the keyboard?
On your iPhone, open Settings › General › Keyboard › Keyboards › Add New Keyboard and choose SchwizKey.
In a chat, use the globe key to switch to the keyboard.
What does Full Access do, and what works without it?
Without Full Access, SchwizKey is a standard keyboard and sends nothing. Typing, accents, deleting, the globe key, and local iOS word suggestions work offline.
With Full Access, SchwizKey sends text to the SchwizKey server: the current sentence for checking as you type, and the entire text in the field only when you tap an AI feature (check with AI, rewrite, translate). No text is ever sent from protected fields such as password, email, URL, phone, or code fields.
See the privacy policy for details.
How do I allow AI, and how do I withdraw permission?
Before the first AI request, the keyboard asks you. You choose «Erlauben» or «Ohne KI».
To withdraw it, go to Menü K (menu K) ▸ ⚙︎ Einstellungen (Settings) and turn off the «KI-Modell erlauben» switch. The keyboard then stops sending anything to the AI. This also works without Full Access and offline.
The Korrigieren correction feature uses only LanguageTool and never asks to use AI.
How do I dictate?
Dictation needs Full Access and the «Diktat» switch in the app's settings. Then the keyboard has a microphone key.
Tap the key: SchwizKey opens briefly and records. When you say nothing for two seconds (or tap «Stopp»), the app jumps back to the chat app you chose under «Zurück zu» (WhatsApp, Telegram, Signal or Messages), and the text is in the field. iOS does not tell the app where you came from, so it always goes to the app you chose.
You choose the target with a long press on the microphone key, or with «Ziel» on the recording screen: your language, German or dialect. So you can speak Spanish, English, French, Italian or Portuguese and have it written in German or Swiss German. Undo restores the field as it was before.
For Swiss German and Albanian, the recording goes via the SchwizKey server to Infomaniak in Switzerland. The app asks you once for the «Sprach-Erlaubnis» (voice permission) for that. To withdraw it: Einstellungen ▸ KI ▸ «Sprach-Erlaubnis» ▸ «Widerrufen».
Why does dictation need Full Access?
The keyboard never records: the SchwizKey app does. So that the keyboard can open the app and then insert the text, dictation needs Full Access.
Without Full Access there is no microphone key, and the keyboard works as always.
What does Undo do?
Undo restores your original text exactly as it was.
Which languages and dialects does SchwizKey support?
The keyboard corrects German (Swiss variant, de-CH), English, French, Italian, Spanish and Portuguese.
For rewriting, the available styles are Locker, Mundart (Bern, Zurich, Basel), and Formell.
Translation works between German, English, French, Italian, Spanish, Portuguese and Albanian, and from any of these languages into Swiss German: Bärndütsch, Züritüütsch or Baseldütsch.
How do I delete my data?
On your iPhone, the keyboard stores no text, only a few settings (the last style you used, keyboard language, and your AI permission). These disappear when you delete the app. During dictation, the recognised text sits only briefly in the storage shared by the app and the keyboard until it has been inserted.
Delete learned words (words you chose to ignore) one by one: Menü K ▸ ⚙︎ Einstellungen ▸ Löschen (Delete). This also deletes them from the server.
For anything else (access or deletion), send me an email.